SAI India conducted a compliance audit in communication agencies. SAI found that the Department of Posts entered into an agreement with M/s Naaptol Online Shopping Private Limited, an e-commerce company, on booking, collection, and delivery services, as well as Cash on Delivery (CoD) payment service. Due to the lack of pre-clearance in the SAP data processing system by the Department of Posts, as well as the lack of manual checks of CoD payments, the Department overpaid 10.5 million rupees (USD 106,000). In the Department of Telecommunications, auditors reviewed the execution of a contract to establish mobile communications in two Indian states. SAI found that, even with the contract extension, only 431 of the approved 756 sites had been commissioned as of April 2021. The companies revised the target of sites, lowering the quantity to 562. However, even with the contract adjustment, 124 sites remained uncommissioned as of April 2025. This enatailed penalties amounting to 84.9 million rupees (90,100 USD), which remained outstanding as of the audit date.

SAI Nepal completed an audit of the National Employment Information Management System*. The auditors noted positive impact of the System, associated with provision of online services, electronic record-keeping of employment documentation at all stages and digital management of complaints and grievances. SAI found shortcomings in the Department of Employment’s organizational structure, including high staff turnover. The audit showed that development and implementation of System-related software were not regulated. Despite the Department implementing access management procedures for system users, they had not been assigned roles consistent with their access levels. SAI also noted the lack of job descriptions for information security employees which creates a security risk. SAI recommended defining the roles and responsibilities of the chief and local system administrators, database administrators, and cybersecurity experts, including their professional competencies. Other SAI recommendations focused on the need for training of personnel directly involved in the System's operation. * The platform is used by 16 different government agencies and organizations. The System contains information on Nepalese citizens employed in various sectors of the economy and is used to manage informal employment, ensure accessibility of information on private sector employment, promote transparency, improve service delivery efficiency, streamline document flow, and other purposes.