Summary

SAI Gambia audited the 2021 financial statements of The Gambia Ferry Services. The auditors ranked the financial statements into three risk levels, noting low risk in the management of receivables. Among the low-risk violations identified was the lack of supporting documentation for employee vehicles for which loans were obtained from the company. Among the highest risk violations identified by the SAI were the lack of operating process manuals for the company, as well as the lack of a health and safety policy. Auditors believe that manuals are a valuable tool for new employee training and induction. Without documented processes, the onboarding and induction phase may be less effective and new employees may find it difficult to understand and follow established processes. Standardized procedures are also necessary to effectively respond to accidents, injuries or other health and safety incidents. SAI recommended adopting a system of regular reviews to confirm and document the existence of comprehensive insurance policies for all loans issued to employees. The auditors also recommended to develop the manuals for the Operations Department, Health and Safety Department outlining clear procedures, protocols, and guidelines pertaining to the functions of each department.