Summary

As noted by KPMG, companies are moving towards the systematic integration of AI into business processes and are increasingly facing skills shortages and various organisational barriers. Based on a survey of 2,500 executives from technology companies across 27 countries, priorities are shifting towards scaling AI solutions, deploying AI agents, modernising IT infrastructure, and embedding AI into operational workflows. KPMG recommends that companies not only accelerate workforce training to build new competitive advantages, but also strengthen trust in AI, enhance organisational adaptability through corporate culture, and develop a future-ready workforce.