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ID : 9753

Accessibility in the Public Service

Title:

Accessibility in the Public Service

Tags

Employment and Social Security

Summary

SAI Canada conducted an audit of seven federal government agencies (Canada Revenue Agency, Canada School of Public Service, Employment and Social Development Canada, Public Service Commission of Canada, Public Services and Procurement Canada, Shared Services Canada, and Treasury Board of Canada Secretariat) to assess the effectiveness of employment opportunities for individuals with disabilities. Overall, according to the SAI, auditees have implemented measures to accommodate employees with disabilities but important work remains to increase engagement with persons with disabilities and to improve processes for workplace accommodations. The auditors found that the career prospects of employees with disabilities were equal to those of their non-disabled colleagues. Moreover, all 7 organizations met or exceeded representation goals for persons with disabilities in leadership positions. However, according to the survey of supervisors across all 7 organizations, only 51% were aware of the Workplace Accessibility Passport.* SAI recommended that the auditees work with their networks of persons with disabilities to establish organizational frameworks for meaningful consultation, identifying the type, topics, frequency, and approach of engagement. * Workplace Accessibility Passport is a voluntary tool that supports a dialogue between employees and their managers about accessibility needs.

Type of organization

Supreme Audit Institution (SAI)

Organization name

Office of the Auditor General

Country

Canada

Region

North America

Type of publication

Audit report

Type of activity

Audit

Region

North America

Language

English

Publication date

04 May 2026

Attachment

ag-202605-accessibility-public-service.pdf