Accessibility in the Public Service
Title:
Accessibility in the Public Service
Tags
Employment and Social Security
Summary
SAI Canada conducted an audit of seven federal government agencies (Canada Revenue Agency, Canada School of Public Service, Employment and Social Development Canada, Public Service Commission of Canada, Public Services and Procurement Canada, Shared Services Canada, and Treasury Board of Canada Secretariat) to assess the effectiveness of employment opportunities for individuals with disabilities. Overall, according to the SAI, auditees have implemented measures to accommodate employees with disabilities but important work remains to increase engagement with persons with disabilities and to improve processes for workplace accommodations. The auditors found that the career prospects of employees with disabilities were equal to those of their non-disabled colleagues. Moreover, all 7 organizations met or exceeded representation goals for persons with disabilities in leadership positions. However, according to the survey of supervisors across all 7 organizations, only 51% were aware of the Workplace Accessibility Passport.* SAI recommended that the auditees work with their networks of persons with disabilities to establish organizational frameworks for meaningful consultation, identifying the type, topics, frequency, and approach of engagement. * Workplace Accessibility Passport is a voluntary tool that supports a dialogue between employees and their managers about accessibility needs.
Type of organization
Supreme Audit Institution (SAI)
Organization name
Office of the Auditor General
Country
Canada
Region
North America
Type of publication
Audit report
Type of activity
Audit
Region
North America
Language
English
Publication date
04 May 2026